In this CTV News report, Pat Foran highlights a rising “bank investigator scam” plaguing residents in Durham and Halton, with over 90 victims reported recently. Criminals impersonate bank employees, using personal details like names, addresses, and recent transaction history to appear legitimate.
Victims are told their accounts are compromised and their cards need replacing. A “courier” is then sent to their home to collect the physical cards, which are immediately used to drain accounts.
Banks like TD and Scotiabank have refused to reverse the charges, prompting calls for better fraud protection. Police advise hanging up on suspicious calls and never handing over cards or PINs.